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Manager

QA Leadership & Management

Lead quality, not just status meetings: triage under constraints, people (including firing), a week of coverage, metrics, and a written go/no-go. Decision labs as the IC→lead bridge. You do this on the page — no meeting required.

This is not fluff. On this path you practice:

  • Prioritizing eight bugs with capacity for three
  • Staffing a quality function — including a PIP and a clean end
  • A week of QA coverage when two people are out
  • A written go/no-go (roster, named cuts, the VP sentence)
  • What to tell the team when the suite is green and the product is not

Included on this path: the templates pack and a written go/no-go— you do both alone. No meeting required.

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11
Lessons
11
Lessons
~12h
Est. Time
0%
Complete
Overall Progress0 of 71 sections completed
1
Prioritize Eight Bugs with Limited Capacity

Lead-level lab: sequence a real backlog under ~10 engineering points. Enterprise SSO, PII containment, CI enablers, irreversible admin actions, and honest deferrals. Catalog-voice lab for managers and leads — capacity is part of quality.

Manager tierLocked until Manager ($150/mo)
0%
Complete

1. Lead Priority Foundations

23 min

2. Ten-Point Lab and Comms

25 min
2
Priority Is Not Severity

Practice priority under real capacity: enterprise SSO, PII containment, CI enabler work, irreversible admin actions, and stakeholder queue communication. Stories, frameworks, vocabulary, scenarios, and a full assessment — defend sequencing like a lead. Lab format.

Manual QA tierLocked until Manual QA ($40/mo)
0%
Complete

1. Capacity and Risk Foundations

23 min

2. Sprint Capacity Lab

25 min
3
Ownership and Routing

Build an ownership map, craft handoffs that prevent ping-pong, and route realistic backlogs across FE, BE, mobile, platform, security, and support. Stories, vocabulary, escalation practice, and a full assessment. Lab format.

Manual QA tierLocked until Manual QA ($40/mo)
0%
Complete

1. Routing Foundations

24 min

2. Routing Lab and Escalation

23 min
4
RCA: Product Bug or Test Flake?

Learn five-move RCA and distinguish product races from isolation flakes. Practice on two incident narratives, prevent recurrence, and communicate clearly. Stories, vocabulary, scenarios, and a full assessment — detectors are not root causes. Lab format.

Manual QA tierLocked until Manual QA ($40/mo)
0%
Complete

1. RCA Foundations

24 min

2. Narratives Lab and Prevention

25 min
5
QA Team Leadership Basics

Transitioning from Tester to Leader — mindset, hiring, and the Staff vs. Management track.

Manager tierLocked until Manager ($150/mo)
0%
Complete

1. The Manager Mindset

25 min

2. Hiring & Growth

30 min

3. Strategy & Execution

33 min
6
QA Metrics & Reporting

Measure what matters. From Defect Escape Rate to Executive Dashboards.

Manager tierLocked until Manager ($150/mo)
0%
Complete

1. Metrics Fundamentals

20 min

2. Reporting Practices

30 min

3. Application

18 min
7
QA Process Optimization

Eliminate waste, find bottlenecks, and speed up delivery using Lean principles and AI.

Manager tierLocked until Manager ($150/mo)
0%
Complete

1. Optimization Basics

25 min

2. Tools & Methods

25 min

3. Implementation

23 min
8
Strategic QA Leadership (2025-2026 Edition)

Transform QA from a cost center to a strategic partner. Master Board-level metrics, AI Governance, and 2026 Budgeting frameworks.

Manager tierLocked until Manager ($150/mo)
0%
Complete

1. Strategic Fundamentals

20 min

2. The Business of Quality

30 min

3. Strategy in Action

18 min
9
Firing and PIP for QA Leads

Tell someone the work is not good enough, write it down, and end it if it does not change. Honest lead work — not HR law school.

Manager tierLocked until Manager ($150/mo)
0%
Complete

1. The conversation and the paper

35 min
10
A Week of QA Coverage

Who is on the release, on-call, and the weekend — and what you cut when two people are out. Scheduling labor, not tickets.

Manager tierLocked until Manager ($150/mo)
0%
Complete

1. Labor, not tickets

30 min
11
Manager Capstone — Write the Go / No-Go

Take-home: write a release-readiness call against a real roster and a short risk list. Solo homework, not a meeting.

Manager tierLocked until Manager ($150/mo)
0%
Complete

1. Write the call

45 min